Showing posts with label prescriptions. Show all posts
Showing posts with label prescriptions. Show all posts

Wednesday, February 3, 2010

Seas are Starting to Calm

After my nearly major breakdown last night and a fairly fragile day I'm doing much better tonight. Thank you everyone for your words of encouragement.

I spent most of the day feeling on edge. I had Kenny call and go to bat for me with the Pharmacy today. I was afraid I might not be able to speak civilly or even at all because I might just cry in their ear. Maybe that would have been good and helped me. But, you see, I don't cry in front of people. I might want to cry, but I don't cry in front of anyone other than my Husband - even then it doesn't happen often.

As is my Obsessive Compulsive nature I check and checked and check and checked and... the CVS website to see the status of my prescription. It's finally 'almost' shipped and I'm finally not stressing about it any more (at least not as bad).

We went out on a date together tonight too. We contemplated seeing if we could ditch Rylee somewhere and go just the 2 of us. Deciding that it would be our Valentines dinner - we took Rylee and had a great time. She was a very good girl. Kenny and I got some fruity alcohol drinks we enjoyed over dinner and had a fun time playing 'pick up the numerous toys dropped from the table' with Rylee.

Trying to pass the time and ease my fidgety self I made a cake. It's pretty "cute," different than I've done before. Not perfect but pretty sweet anyways.




My blood sugars have even behaved fairly well today after changing that site last night. I have a feeling it's not going to last 2 more days, though, because I keep getting a "occlusion detected" warning. Seriously annoying but, I'll deal with it so long as my new infusion sets get here.

So, I'll start the obsessive checking-if-the-pharmacy-shipped-my-stuff-yet game tomorrow. I'll go to work and wonder if they screwed up again and I'll really be out of luck. Hopefully Rylee co-operates with me tomorrow, She's not been sleeping well and has been a total grump.
Kenny had the day off, He'll go back and work more tomorrow. Oh, what a week it's been. I'm excited for Friday to get here - hopefully my prescriptions will get here then too!

...my prescriptions aren't on the forefront of my mind or anything... ...it's not like I need them to be healthy and I feel like people have been jerking me around and playing with my health without my permission. (End this post already, Bee! You've gone long past rambling!) ...I digress.

Wednesday, November 18, 2009

I was RIGHT!!!


So, I have had an AWFUL time with the insurance company lately.

In SEPTEMBER I tried to order my prescriptions for the first time since switching insurances. When I was checking my prescription account at Caremark I realized that they were trying to ship all the prescriptions to me at once (which is a HUGE bill!). They didn't call me to ask what ones I wanted filled or to even let me know they were being shipped.

I just asked for my prescriptions to be transferred to the pharmacy, that was it.

Anyway, I was looking at the prescriptions they were trying to ship me and realized they were trying to ship me the wrong Infusion Sets.

Fast forward 3 weeks later I have been trying to call and figure out how to get the RIGHT ones for the last 3 weeks. I had been told that the Prescription Plan did NOT cover the infusion sets but the Insurance Plan did under Durable Medical Equipment - and back and forth I went with Representative to Representative. Being told one thing then a contradicting one.

I finally called Animas up and they were SO very helpful. Told me that they were in fact covered under DME (Durable Medical Equipment). Silly me didn't ask them to check on the prescription plan. I called BACK to Caremark (the Prescription Plan) and asked them WHY they had been in the process of shipping me Infusion Sets when they were not covered.

Evidently that was the right question AND I finally got a hold of the right person. I did make sure this time to explain everything very slowly, articulately and phrased in a very specific way so no mistake in what I was saying could be made. He told me that the proper Infusion Sets were actually covered! He apologized over and over for his Colleagues and their lack of knowledge about their profession. It was nice finally getting a competent person to talk to!

So, I was right. I knew they would be covered being as I was going to get Infusion Sets in the first place, although they were the wrong ones, there should have been no reason to deny Infusions sets made by the exact same company - just a different type!

I wish people would actually care about their jobs enough to learn about the things they are supposed to help people with! Especially in the medical world!

I'm beyond thrilled now, I would have had to meet a Deductible for the DME supplies - which would have hurt pretty bad.

Next step: Getting the right Prescription Written from my Doctor that wrote it wrong in the first place!!!